Shipping policy

AUNORA LUXE ships Australia-wide and internationally. All orders are processed within 1–3 business days.

Missing or Undelivered Orders: If your order has not arrived within the expected timeframe, please notify us within 3 days of the estimated delivery date. We will investigate with the carrier and arrange a redelivery or resolution as quickly as possible. Delivery timeframes vary by location and carrier. Once your order is dispatched, you will receive a tracking number via email. AUNORA LUXE is not responsible for delays caused by customs or third-party carriers.